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We endeavour to send your order to you within 2 - 5 working days, however occasionally this can be delayed so please allow up to 14 days. We will contact you if an order may take longer than 5 days and you will have the right to cancel, there may be a cancellation charge depending on payment method.
You can set up alternate delivery addressess so that you can have your goods delivered elsewhere.
This can be done by logging into your account and using the address book.
Returns.
If you are unhappy with your order or any other aspect of our service to you, please contact us: brian@martialartsclothing.co.uk with the subject line: Compaint. All complaints will be dealt with swiftly and we will endeavour to respond to all complaints within 2 days. Please do not wash any returned clothing. Your statutory rights are not affected.Your Right to Cancel. Martial Arts Clothing provide a no quibble money back service. Under the Consumer Protection ( Distance Selling ) Regulations 2000, you have the right to cancel your order within seven days from receipt of goods or 30 days from order whichever is longer. A refund for the goods will be given within 30 days of cancellation. Goods must be returned to us in perfect condition and in the original packaging. (Please note that the carriage and return carriage for non faulty goods will be the customers responsibility). If a delivery has occured, but rejected for no reason of our own we reserve the right to charge for the initial outgoing carriage.
Address - Brian Gwyther, 29 Brooksby Road. Tilehurst, Reading RG31 6LZ. 01189 548728
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Brian Gwyther, 29, Brooksby Road, Tilehurst, Reading. 01189 548728 |
